Customer Service

Brownie is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below. 

Brownie

P.O. Box 3179
Wallingford, CT 06494

Customer Service number 800-664-2590

Customer service hours are:
available 24 hours a day

Please allow 24 hours from the time you placed your order for customer service to have a record of your order. Your order will ship in 2 to 6 weeks. Your credit card will not be charged until your order ships.

We cannot accept returns or honor warranties from products sold from any other merchant or vendor. Products purchased at a store or seller must be returned to the merchant according to their return guidelines.